Question 1

What locations do you cater to?

Accepted Answer

Fireside Catering Co. proudly serves the Greater Southern Oregon Area, including Grants Pass, Rogue River, Central Point, Medford, and Ashland. We also cater to events within a 50-mile radius of our home base in Grants Pass, OR. If you're unsure if we can cater to your location, please contact us and we'll be happy to discuss your event and catering needs.  Travel fees apply.

Question 2

Do you have our wedding date available?

Accepted Answer

At Fireside Catering Co., we understand that your wedding day is one of the most important days of your life. As such, we strive to provide exceptional catering services to make your day as memorable as possible. To check if your wedding date is available, please contact us through the catering inquiry page. Our team will be happy to assist you and answer any other questions you may have regarding our services. We look forward to making your special day even more magical with our delicious meals and impeccable service.

Question 3

Can you do a custom menu?

Accepted Answer

Yes, we can create a custom menu tailored to your specific event and dietary needs. Our team of experienced chefs will work with you to design a menu that meets your preferences and budget. Whether you want to feature specific dishes or ingredients, or need to accommodate dietary restrictions, we can create a personalized menu that will impress your guests. Contact us to discuss your catering needs and to receive a customized proposal.

Question 4

When will you need a final headcount?

Accepted Answer

At Fireside Catering Co., we understand that the number of guests attending your event can fluctuate up until the last minute. However, we do require a final headcount at least two weeks prior to your wedding event. This allows us enough time to prepare and order the necessary amount of food and supplies to ensure that your guests are satisfied. If you have any changes after this time, please contact us as soon as possible so we can do our best to accommodate them.

Question 5

Do you require a deposit?

Accepted Answer

Yes, we do require a deposit in order to secure your event date. It is 50% or $500, whichever is less to hold the date.  The deposit will be applied towards your final bill which is due, in full, one week before your event.  Please note that the deposit is non-refundable in the event of cancellation less than two months prior to your event. We understand that unexpected circumstances can arise, so please contact us as soon as possible if you need to make changes.

Question 6

Do you provide the bartender and alcohol?

Accepted Answer

Providing alcohol service requires a special license and strict adherence to state laws. Since we are a catering company and not a licensed alcohol provider, we do not offer alcohol service. This not only ensures that we are operating within legal boundaries but also allows our clients to have control over the types and amounts of alcohol being served at their event. Additionally, we do not provide bartenders as we specialize in food service and want to ensure that our staff is focused solely on providing exceptional culinary experiences for our clients. However, we are happy to recommend licensed and experienced bartending services for our clients to ensure their event is a success.

Question 7

Do you provide dinner service items including plates, glasses, napkins, flatware, linens, etc.?

Accepted Answer

Yes, we do provide dinner service items including plates, glasses, napkins, flatware, linens, and more. Our team will work with you to customize your event's needs and ensure that every detail is taken care of. 
We charge:

$13.00 a guest to add full glass china which includes; a dinner plate, salad plate, appetizer plate, dessert plate, dinner knife, steak knife, dinner, salad and dessert fork, spoon, teaspoon, Water goblet, champagne flute, wine glass, beverage glass, coffee/tea mug, and linen napkin. Set-up, clean-up, and return are included in this price, a delivery fee may apply and additional pieces may be rented at cost.

$8.00 a guest to add basic glass china which includes: dinner plate, dinner knife, dinner fork, spoon, linen napkin, and water or wine goblet. Set-up, clean-up, and return are included in this price, a delivery fee may apply, and additional pieces may be rented at cost.

$4.00 a guest to add palm leaf sustainable tableware which includes: a dinner plate, compostable dinner knife, dinner fork, spoon, and paper napkin. Contact us to learn more about our event rentals and catering services.

$0.00 a guest for chinet paper plates, napkins, and clear plastic silverware.

Your venue may also have a china package that you may want to take advantage of. Ask the management of your venue if that is an option.

Question 8

What kind of staff is provided and how do you charge for that?

Accepted Answer

We provide professional and experienced event staff for your catering needs, including servers,  chefs, and event managers. The number of staff provided will depend on the size and complexity of your event. We charge a separate fee for staff, which is $10 a guest to add having family-style or plated dinner service with one professional server for every three dinner tables with serving, bussing, and clearing tables. Rest assured, our team is highly skilled and dedicated to ensuring your event runs smoothly from start to finish.

Question 9

Do we need to budget for additional gratuity?

Accepted Answer

At Fireside Catering Co., we believe in providing exceptional service and ensuring that our customers are completely satisfied with our catering services. The standard gratuity in the food industry is 18%, but we believe in leaving that up to the client.  We do not include gratuity in our quotes. Our staff works hard and is dedicated to exceeding your expectations.  Any gratuity is entirely at your discretion and can be given to the catering manager on-site the day of your event if you want to gift the staff for a job well done. We want you to feel confident that you are receiving the best value for your investment and that our service is always outstanding. If you have any additional questions or concerns about gratuity, please don't hesitate to contact us. We are always here to help.

Frequently asked questions